Build Technical Confidence. Improve Service Quality. Increase Customer Satisfaction.

Our Service School Training Series is designed to give service and operating personnel the practical knowledge and hands-on experience needed to support BRADEN winches and hoists.

Through a combination of classroom instruction and practical teardown exercises, participants gain a clear understanding of winch and hoist operation, components and service best practices—helping improve uptime and service quality.

This two-part training series focuses on core product groups—planetary and worm gear recovery winches and planetary hoists—with each course delivered as a focused, two-day session. Training
dates are aligned so participants can attend one course or both in a single visit for a complete service training experience.

Strengthen your team’s service capabilities with training designed for real-world applications.

Why Attend

  • Improve service efficiency and accuracy
  • Reduce equipment downtime for your customers
  • Build confidence working on critical hoisting and recovery equipment
  • Gain hands-on experience
  • Learn directly from factory experts

Who Should Attend

  • Service technicians
  • Service managers
  • Technical support personnel
  • Field service personnel
  • Equipment operators

Program Overview

Participants will learn to:

  • Understand winch and/or hoist operation and applications
  • Identify key components
  • Perform maintenance and inspection procedures
  • Access and interpret service documentation
  • Troubleshoot and repair common service issues

Activities include:

  • Teardown and inspection exercises across multiple models
  • Troubleshooting based on real-world scenarios

 

Specialized Training for ASCs

The Authorized Service Center (ASC) Offshore Hoist Service Training Program is designed for service personnel working serving the offshore industry. Click the link below or contact us at marketing@arrowheadwinch.com to learn more.

 

Recommended Hotel

Hilton Garden Inn
918-940-8444
420 West Albany Street
Broken Arrow, OK 74012
(Use the link below to book with
Arrowhead Winch Corporate Rate)

Service Schools

Product service training for recovery winches and planetary hoists.
Download PDF

ASC Service Training

Specialized offshore hoist service training for Authorized Service Center personnel.
Download PDF