Arrowhead Winch Privacy Statement

July 2026

  1. Introduction

    Arrowhead Winch Inc is committed to protecting your personal data. This privacy statement (the “Statement”) provides you with information regarding how we process your personal data including:

    • what personal data we collect from you,
    • for what purpose we use it,
    • what lawful basis we have to use it,
    • the categories of parties to whom we disclose it,
    • how we protect your personal data, and
    • what rights you have regarding your personal data.

    This privacy statement applies to personal data collected by Arrowhead Winch. If we collect and use your personal data in any context not covered by this Statement, we will give more specific information in addition to the information provided here..

    We may update portions of this Statement from time to time and will alert you that changes have been made by indicating on the Statement the date it was last updated. You can find the date of the last update at the top of the Statement. Keep in mind that your use of the Website (as defined below) and Arrowhead Winch’s services means that you accept the current version of this Statement as posted on the site at that time. We encourage you to re-visit this Statement on occasion to learn of any changes.

    If you have a disability which prevents you from electronically accessing this Statement and require it to be provided in an alternative format (for example, audio, large print), you can contact us using the information below.

  2. How to Contact Us

    To contact Arrowhead Winch with any questions or requests pertaining to your personal data, you can utilize the following contact information:

    Arrowhead Winch Inc
    Marketing Department
    800 East Dallas Street
    Broken Arrow, OK 74012
    +1 (918) 251-8511
    marketing@arrowheadwinch.com

  3. What personal data do we collect, and how do we use it?

    1. Website visitors and offline users

      Arrowhead Winch collects certain personal data from you if you visit our websites, use our apps, or if you interact with Arrowhead Winch in the other ways described below, including through in-person interactions at physical locations.

      Arrowhead Winch operates the Arrowhead Winch and NetServices websites and the Arrowhead Winch Publications Portal app (collectively, including all apps, the “Websites”). When you visit the Websites, we collect certain information about you.

      You may also choose to provide us with your personal data through sources other than the Websites. For example, if you sign up for communications or promotions, if you interact with us at trade shows, or if you attend an event that we host or sponsor.

      We also collect personal data when you apply for or express interest in a career opportunity with Arrowhead Winch.

      Arrowhead Winch collects information directly from you or, where applicable, your employer, automatically from your device, and from third party sources like directories or databases.

      The personal data that Arrowhead Winch collects from you, your employer, or third parties includes:

      • contact information such as name, address, e-mail address, and phone number
      • account information such as username, preferences and billing information
      • information about your company such as company name, company website, your title, and your role
      • type of phone provided (for example, work, home, mobile)
      • interests
      • recruiting information including education, work history, certifications and licenses, language skills, geographic preferences, references, salary expectations, information in documents you choose to provide such as a cover letter or curriculum vitae, and other information you may choose to provide such as your race or veteran status
      • images that you may choose to provide to us or otherwise make public via social media
      • any other information you may choose to provide at your discretion

      Arrowhead Winch uses this personal data for the following purposes:

      • to set up and maintain your account
      • to contact you with the communication you requested, such as when you make a query on a contact page on our website or a request for information
      • to understand your business and offer you potential business opportunities
      • to provide you with information and offers about Arrowhead Winch products and services and information resources
      • to better design, manage and enhance our products and services for you
      • to allow you to participate in promotional and marketing activities
      • to obtain leads and contacts
      • to send you surveys to allow you to participate in training opportunities
      • for market research, analytics, and business intelligence purposes

      The pseudonymous personal data that Arrowhead Winch collects automatically from the device(s) you use to access the Websites, some of which may be considered personal under applicable laws and regulation, includes:

      • IP address
      • device type
      • browser version
      • pages viewed
      • search history
      • operating systems
      • identifiers assigned to your device, such as cookies or mobile device advertising identifiers

      Arrowhead Winch uses this personal data for the following purposes:

      • to maintain and improve our website, to monitor our website’s performance and the use of our website and enhance your browser experience
      • to provide you with features and functionality

      We provide more information about cookies and describe the opt-out procedure in the Your choices and rights section below, and in our Cookie Statement.

    2. Mobile Phone Number

      If you provide a mobile phone number, Arrowhead Winch may use that information to communicate with you via SMS/text message regarding business-related matters, subject to your consent where required by law.

  4. Business Partners (such as distributors, Original Equipment Manufacturers, suppliers, and other business third parties)

    If your employer is a business partner of Arrowhead Winch, we collect the following information about you:

    • contact information including name, address, telephone number, fax number, e-mail address
    • type of phone provided (for example, work, home, mobile)
    • information about your company such as company name, company website, company location, your title, and your role
    • government identifiers including social security numbers, driver’s license, passport numbers, and tax ID numbers
    • type of phone number provided (for example, work, home, mobile)
    • images of you that you voluntarily share with us on social media
    • financing information including credit reports, credit rating, financial statements, tax returns, references, and bank account or credit card number

    We use the information we collect for the following purposes:

    • to prepare and perform contracts for sale and delivery of products and services
    • to provide access to IT systems and web-portals
    • to assess creditworthiness and make credit determinations
    • to build and maintain relationships with you and your employer
    • to inform you about products and services that might be of interest to you
    • for market research, analytics, and business intelligence purposes
    • for participation in contests, sweepstakes, or other promotional activities
    • for the participation in surveys, training, and quality assessments
    • fulfilment of regulatory compliance
  5. Data from public sources

    Please be aware that we also collect data from public sources such as credit agencies, Chambers of Commerce, or other governmental institutions.

    In addition to the reasons set forth above, we may use any of your personal data we collect as we believe to be necessary or allowed:

    • under applicable law
    • to comply with legal process and our legal obligations
    • to respond to requests or requirements from public legal and governmental authorities (including national security and law enforcement requirements) and private parties
    • to enforce our terms and conditions
    • to protect our operations
    • to protect our rights, privacy, safety, or property, and/or that of you or others
    • to allow us to pursue available remedies or limit the damages that we may sustain and
    • to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, or legally actionable activity

    We also may use and disclose information that does not identify you because it is in the form of aggregated or statistical data.